2 Messages
New install one new construction
I have been to comcast a few times and they said I can get internet access if I pay a fee since I am 313 feet from something important.
I haven't been contacted to pay the fee to get this moving along. Is there someone that can look up my request to make sure it is still active?
XfinityAntoine
Official Employee
•
1.4K Messages
1 year ago
Thanks for reaching out, user_s05mc2! I'd be more than happy to help you look into this. In order to get started can you, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
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• Click "Sign In" if necessary
• Click the "direct messaging" icon or https://comca.st/3lv0gXz
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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