New fiber optic in my neighborhood

@XfinityKimberlyB​ Thank you for the prompt answer to my initial question. I have a followup. The new fiber optic cable is going into my subdivision now. But the old infrastructure, the copper cable, has been in place for many years. I think all the numerous different internet providers here are using this same copper cable, regardless of who installed it 20 some years ago. Am I wrong? Does every provider have their own cable infrastructure in the ground of the subdivision? Are you saying that because ATT is installing the new fiber optic infrastructure, only ATT customers will be able to use it? Thank you!

@rdorrance Typically, yes each company will use their own, unless they make an agreement together. We can not speak to AT&T cables and who they let use it, but we use our own Fiber lines. 

Oh, no! We never want to see you having trouble like this. Have you had an opportunity to visit our Status Center for updates to the service interruption? It's super convenient. You can also sign up for text alerts that will provide you with the most up-to-date information, and estimated time of resolution. Please let us know if you have any trouble setting this up. We're always here to help!