New customer offers

Had two accounts. Recently switched providers on one and thinking about doing it on the other but would like to avoid. However it's frustrating to constantly get postcards in the mail for the same service I have for $30 less. Just looking for options.

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XfinityJorge

Official Employee

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3.2K Messages

6 hours ago

Igottago Hi there! Thanks for using our Forums and for taking the time out of your day to contact our Xfinity Support Team. I am happy to review the account and check the latest offers. To get started can you send me a DM with your name and address?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "Start new conversation" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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Igottago

New customer offers

XfinityJorge

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