Visitor
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1 Message
new construction
Building a new home. Cable terminates on a pole about 100 feet from the new home along with ACE power. I'm having underground electric service and the trench will be dug in about two weeks. How can I get the orange tube or direct burial cable? I can install myself. Will not require service until Sept at the earliest.
XfinityArmand
Official Employee
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2.2K Messages
2 days ago
Hi there @user_mn3ksv! Thank you so much for taking the time to reach out to Xfinity Support! We are so glad to hear from you and want to help in any way that we can. Congratulations on your new home! I know you must be excited. No worries! You have reached out to the best team to get things set up for you. Please feel free to shoot us a private message with your details so that we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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