3 Messages
New construction
I am building a home and would like to start the process of running the internet through a conduit to my home. Based on the other forums I have read it seems like I need to reach out this way and direct message someone to get this done. I don't have anyway to direct message anyone yet though.
Thanks
EG
Expert
•
110K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
XfinityFrank
Official Employee
•
1.3K Messages
1 year ago
Hi there @user_7lxslf ! Congrats on the new home! It is actually against the forum rules to send us a private message without being invited to do so. If it is new construction we would need to make sure it is registered with local utilities and the post office to begin getting a plan in place. Do you know if that has been done?
3
XfinityFrank
Official Employee
•
1.3K Messages
1 year ago
@user_7lxslf Glad to be able to help clear up the questions on your new construction! When you're ready to sign up, you can do so online here : https://www.xfinity.com/planbuilder or if you need a hand or have any questions, just post again, and we would be happy to assist! Thanks for reaching out to us here on the community forum! Enjoy the new place when it's done!
0
0