Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.
@ComcastJonathan wrote: Hi @jjohn72 , can you private message me with your address, and we'll take a look?
To send a private message to the employee, log in the Forums, click the "ComcastJonathan" user-id at the top-left corner of their message to reach their profile page, and then click the "Send a message" button to the right of the employee's user-id on that page.
@ComcastJonathan can you please help me with the same thing? We need to know what the cost is going to to be to run new cable to a new construction ASAP. If it's too much, we aren't going to buy the property. Thank you!
Hey @yogachristyn so sorry for the delay here! I would be glad to have the serviceability of the new location reviewed for you! Please click on my handle (ComcastGina) and "Send a message" with your name and the potential service address 🙂
@ComcastGina I am trying to do the same thing. I previously had a chat going (on the sprinklr) interface but that link is no longer valid. Can I be connected to someone who can look into/escalate my ticket (I also have the ticket number).
lauraannedwards Hello! Can you please send me a PM with your first and last name so I may further assist you? To send a private message, please click my name "ComcastThomasF" then select "Send a Message" on the right side.
Responses
Again
Expert
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25.8K Messages
6 m ago
@jjohn72
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ComcastJonathan
Official Employee
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839 Messages
5 m ago
Hi @jjohn72 , can you private message me with your address, and we'll take a look?
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BruceW
Gold Problem Solver
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22.4K Messages
5 m ago
To send a private message to the employee, log in the Forums, click the "ComcastJonathan" user-id at the top-left corner of their message to reach their profile page, and then click the "Send a message" button to the right of the employee's user-id on that page.
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yogachristyn
New Poster
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4 Messages
5 m ago
@ComcastJonathan can you please help me with the same thing? We need to know what the cost is going to to be to run new cable to a new construction ASAP. If it's too much, we aren't going to buy the property. Thank you!
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0
ComcastGina
Official Employee
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201 Messages
5 m ago
Hey @yogachristyn so sorry for the delay here! I would be glad to have the serviceability of the new location reviewed for you! Please click on my handle (ComcastGina) and "Send a message" with your name and the potential service address 🙂
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lauraannedwards
New Poster
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1 Message
4 m ago
@ComcastGina I am trying to do the same thing. I previously had a chat going (on the sprinklr) interface but that link is no longer valid. Can I be connected to someone who can look into/escalate my ticket (I also have the ticket number).
Thank you!
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0
ComcastThomasF
Official Employee
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217 Messages
4 m ago
lauraannedwards Hello! Can you please send me a PM with your first and last name so I may further assist you? To send a private message, please click my name "ComcastThomasF" then select "Send a Message" on the right side.
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