jjohn72's profile

New Poster

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3 Messages

Thu, Jan 7, 2021 1:00 PM

New construction

Trying to get in touch with engineering/construction department for a new home.

Responses

Again

Expert

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25.8K Messages

6 m ago

@jjohn72 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

Official Employee

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839 Messages

5 m ago

Hi @jjohn72 , can you private message me with your address, and we'll take a look?

BruceW

Gold Problem Solver

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22.4K Messages

5 m ago


@ComcastJonathan wrote: Hi @jjohn72 , can you private message me with your address, and we'll take a look?

To send a private message to the employee, log in the Forums, click the "ComcastJonathan" user-id at the top-left corner of their message to reach their profile page, and then click the "Send a message" button to the right of the employee's user-id on that page.

 

New Poster

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4 Messages

5 m ago

@ComcastJonathan can you please help me with the same thing?  We need to know what the cost is going to to be to run new cable to a new construction ASAP.  If it's too much, we aren't going to buy the property.  Thank you! 

Official Employee

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201 Messages

5 m ago

Hey @yogachristyn so sorry for the delay here! I would be glad to have the serviceability of the new location reviewed for you! Please click on my handle (ComcastGina) and "Send a message" with your name and the potential service address 🙂 

New Poster

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1 Message

4 m ago

@ComcastGina I am trying to do the same thing. I previously had a chat going (on the sprinklr) interface but that link is no longer valid. Can I be connected to someone who can look into/escalate my ticket (I also have the ticket number).

Thank you!

Official Employee

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217 Messages

4 m ago

lauraannedwards Hello! Can you please send me a PM with your first and last name so I may further assist you? To send a private message, please click my name "ComcastThomasF" then select "Send a Message" on the right side.

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