Visitor
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2 Messages
New construction home
Hello. My house is recently build and usps has added it to their database but its still not showing in your system. And I know you guys recently added fiber to my neighborhood saw you guys all through the neighborhood. Just want to see how I can sign up for service.
XfinityDemitrius
Official Employee
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3.1K Messages
1 hour ago
Hey @user_b8xnez, Thank you for visiting our official Xfinity Forums Community support page. If the address has been verified by the USPS, we can open a serviceability review request to evaluate getting the address added to our systems.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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