1 Message

Saturday, January 25th, 2025

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New construction connection

Hi, I am moving into a new construction home and need to see if Xfinity is available and can be connected. 

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Official Employee

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3.3K Messages

6 months ago

Hey there, user_vgm4vq, thanks for reaching out through Xfinity Forums regarding your new home! Congrats on your move and we would love to see if Xfinity is available at your new location! 

 

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

 

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