New Poster
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1 Message
New account, wrong address-what to do?
Hello, I just purchased internet service and the installation kit is on its way. However, I noticed when in an email that the address is wrong, how can I fix this?
New Poster
•
1 Message
Hello, I just purchased internet service and the installation kit is on its way. However, I noticed when in an email that the address is wrong, how can I fix this?
XfinityJeniece
Official Employee
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3.3K Messages
4 years ago
Hey there, peach3, thanks for reaching out through Xfinity Forums! I am so excited to hear that your internet installation kit is on the way to you! We really appreciate you joining the family and I definitely want to make sure that your equipment and services are set up at the correct address. Can you please send us a Private Message with your full name and your full address so we can ensure everything is set up correctly for you?
To send a private message, please click my name "ComcastJeniece" then select "Send a Message" on the right side.
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