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Wednesday, March 5th, 2025 10:15 PM

Network interface box cover is missing

Who do I talk to if my outside network interface box cover is missing? 

Official Employee

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2.2K Messages

3 months ago

 

user_ho5kub Greetings! Thank you so much for using our Forums and we are here happy to work with you to make sure your exterior equipment is properly covered. To get started can you send us a DM with your full name and address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

 

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