Contributor
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33 Messages
Need Xfinity to unlock my new Pixel 7a phone so I can use it on my Google Fi account (I'm not an Xfinity Mobile customer).
I do not have Xfinity Wireless/Voice/Phone service. I have Google Fi instead, and I just received an upgrade to a Pixel 7a. Unfortunately it's locked for Xfinity (I have no idea why...mistake at the warehouse?) and I can't activate it until Xfinity unlocks it. Is that even possible?
XfinityChelseaB
Official Employee
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1.6K Messages
2 years ago
Hello @User_S.K., Thanks so much for taking a moment out of your day to leave a post on our community forum. Please check out this link for more information on how to unlock your Xfinity Mobile Device: https://www.xfinity.com/mobile/support/article/eligible-to-unlock-phone
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