NEED UPDATE ON INTERNET

user_rxfdi3 Please know that getting everyone back connected is always paramount. As our equipment is coming back online, our techs have to mitigate unknown issues. Right now, our techs are uncovering lots of issues that require turning equipment back off, which causes these style of intermittent connections. I honestly would advise you to not expect much stability on the connection while these problems are being resolved. 

I have personally assisted for many hurricane recoveries in Texas and Florida, so I am only basing these estimates on experience from prior Hurricanes and the obstacles we faced during those. Hurricane Harvey back in 2017 was extremely hard for the power companies, and from what I am seeing, Hurricane Beryl appears to have done far more damage than Hurricane Harvey to the cities' infrastructure. 

 I have many colleagues working in the Houston area to help mitigate these delays, most of them are providing support around the clock to get our valued customers back connected as fast as possible. Nothing about this process is easy, it takes time to bring back these systems online after many of our services nodes being fully submerged in water, damage by debris, and other natural disaster related issues. So please know that we value your business greatly and are working hard to have this wrapped up asap.

Good Bye Xfinity! Hopefully, you will get your act together and provide better customer service.  Think more about your loyal customers before they leave too. To offer discounts and incentive after a customer leaves is not the way to retain loyal customers. ADIOS!!!