Wed, Sep 1, 2021 4:34 PM
I set a move-in date of September 4th that will transfer my internet. I need to change that date to September 10th.
2 m ago
Hello! Thanks for letting us know about your move in date being updated. We can help you adjust the installation date for your internet. That will be a quick and easy fix and we will have you all set up. I am going to need some personal account information to make this change. Can you send us a direct message with your first and last name along with your complete address, please?
Here's the detailed steps to Direct Message us:• Click "Sign In" if necessary• Click the "Direct Message" icon (upper right corner of this page)• Click the "New message" (pencil and paper) icon• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list• Type your message in the text area near the bottom of the window• Press Enter to send your message