Need to cancel service

user_94mt0m Hi there! We are sorry to hear that you would like to cancel. However, our team can help! Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!