3 Messages
Need to Cancel All My Services
Hello - I am permanently moving into an Assisted Living this week due to illness. I have to cancel all my services. Can someone please help me?
3 Messages
Hello - I am permanently moving into an Assisted Living this week due to illness. I have to cancel all my services. Can someone please help me?
XfinityJeniece
Official Employee
•
2.2K Messages
1 month ago
Hey there, elaine248, thanks for reaching out through Xfinity Forums regarding disconnecting your account. I can assist you with disconnecting. You have reached the right place.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0