Visitor

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1 Message

Monday, March 23rd, 2026 2:07 AM

Need Technician

Need to schedule a technician visit for a co ax installation, we have no co ax or Ethernet outlets at our residence.

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Official Employee

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2.7K Messages

5 hours ago

 

user_c31rsx We can help you with setting up a professional installation, but be aware there would be a fee for this. Fees typcially start at $100. Feel free to send us a DM with your full name and complete address. 

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
  3. Click the "New message" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

For an example of how to send us a Direct Message, check out this link.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

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