2 Messages
need technician visit to repair cut cord
we live in towson md and need a technician to come out to repair our cord that was cut. having a hard time getting through on phone and chat features. please assist asap.
2 Messages
we live in towson md and need a technician to come out to repair our cord that was cut. having a hard time getting through on phone and chat features. please assist asap.
XfinityArmand
Official Employee
•
1.8K Messages
1 month ago
Thank you so much for taking the time to reach out to Xfinity Support @user_01s1md! We are so glad to hear from you and happy to help in any way that we can. No worries! You have reached out to the right team to get things squared away. Please feel free to shoot us a message with your details so that we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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