Visitor
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1 Message
Need technician appointment to setup service
Hello, I am moving into a home that previously used AT&T so I will need a technician to install an internet line. Please let me know how I can schedule an appointment.
Visitor
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1 Message
Hello, I am moving into a home that previously used AT&T so I will need a technician to install an internet line. Please let me know how I can schedule an appointment.
EG
Expert
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114.8K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeniece
Official Employee
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3.6K Messages
4 hours ago
Hey there, @user_h3fxph, we would be happy to help you with getting an installation set up! We are so excited to have you join the family, and congrats on your move! Please send us a Direct Message with your full name and address.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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