Need new box

user_bf5py3 Thank you for posting on our community forum so we can have your local technicians repair the missing cover on your outside junction box. You've reached the perfect place to get help, and we will stick with you every step of the way until you confirm this has been taken care of. I see you've sent a DM, so I'll continue helping there. 

 

Please be reminded that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future, please wait for us to ask you to send a DM if needed. This is just a head's up for future reference, I'm happy to help now that I have you here :).