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user_970aaf
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Tuesday, January 4th, 2022 6:14 AM

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Need Internet Only, Not TV

I am not being offered any plans that don't include TV packages.

I do not need TV. How do I get an Internet only package?

I just tried to 'change my plan', but no Internet options are showing up using your shopping feature.

What are your Internet only packages for existing customers?

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4 years ago

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MNtundraRET

Gold Problem Solver

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5.9K Messages

4 years ago

Moved to Customer Service forum for help.

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XfinityThomasD

Official Employee

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1.8K Messages

4 years ago

Hi @user_970aaf.  I'd be happy to help look into this for you and make sure we find a plan that provides the services you want most. I'll meet you back in our direct message for further assistance.

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user_b9d710

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1 Message

4 years ago

I AM AN EXSISTING CUTOMER THAT ONLY WANTS THE INTERNET, HOW DO I GET IT? THERE ARE NO OPTIONS FOR THIS??

I am not being offered any plans that don't include TV packages.

I do not need TV. How do I get an Internet only package?

I just tried to 'change my plan', but no Internet options are showing up using your shopping feature.

What are your Internet only packages for existing customers?

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