Need help reviewing 1 Gig plan options due to local fiber competitor

Thank you @user_db6quv for reaching out on our Xfinity Community forums!

If you sign in to your account online with your Xfinity ID, you can use the Xfinity Plan Builder to review the internet packages and promotions currently available for your address. The options you'll see there are generally the same packages and pricing that we have available to review on our end.

If you'd like a hand comparing your current plan with any available options, we're happy to help. Simply send us a Direct Message* with your full name and complete service address, and we can take a closer look at the offers available for your account and help you find the best fit for your needs. 😊

How to Send Us a Direct Message*:
(*Note: Never send a direct message to us unless requested by us.)

1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
3. Click the "New message" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.

Click Here For an example of how to send us a Direct Message.