Visitor
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1 Message
Need help canceling service
Hi, I need help canceling my Xfinity residential service. I’m moving, and Comcast/Xfinity is not available at my new place. I don’t want to schedule a phone call. Please let me know how to complete this through private message or chat. Thank you.


XfinityBradM
Official Employee
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1.4K Messages
7 hours ago
@user_mg2zxa Our group can assist with getting that change of service accomplished without the need for a call. We see your DM already and will continue the interaction there.
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
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