@user_s32547 We can help you with this process. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since you have already sent us a DM we will continue with you there.
XfinityPeterH
Official Employee
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3.2K Messages
11 days ago
@user_s32547 We can help you with this process. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since you have already sent us a DM we will continue with you there.
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XfinitySara
Official Employee
•
3K Messages
1 hour ago
Hello there, @user_s32547! We've got an update to review with you today, if you'll meet us back in our direct messages thread. Thank you!
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