Need an Indoor Camera

Hello @user_czdb25, and thank you for reaching out on our Xfinity Community forums!  We're here to help.  😀

If you need assistance with your Xfinity Home Services we can definitely assist you.  Whether you need to have a camera added or repaired.  To get started, please send us a direct message* (I've posted a helpful guide below on how to do that) with your Full Name and Service address.  

Once we have your account located and verified, we can assist you better from there!  

How to Send Us a Direct Message*:
(*Note: Never send a direct message to us unless requested by us.)

1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
3. Click the "New message" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.

For an example of how to send us a Direct Message, check out this link.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1…