Need an extension on my bill due to covid 19.
I work in home health & just tested positive for covid 19. I can't afford my bill & the payment arrangements I made for when we shut down in the spring. My daughters school is closed now until after the new year. When I try to talk anyone I get told I have to pay all of it or everything is being shut off. I'm not getting paid being home sick. I think this is crazy xfinity refuses to help during this time. Let alone xfinity is the only internet in my area. I was also told I won't qualify for internet excentials because I have regular internet. So my daughter just can't do her school work. This is exactly why schools worry about kids having internet..This is beyond not right. Let alone working in Healthcare & getting covid & no help.