Need a lower monthly bill?

user_z0tcwj Hi there! Thanks for using our Forums and for taking the time out of your day to contact us. I understand that you are needing some help to lower your bill and our team is here to help you explore all of your options.
In order to get started can you please send us a DM with your full name and service address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message