sdutta's profile

New Poster

 • 

1 Message

Thursday, November 19th, 2020 5:00 PM

Closed

Mystery package from Xfinity?

I got my router when I signed up for my new plan, so I’ve already had that for a bit. Last week I was sent a USPS tracking number from Xfinity and a package arrived at my door. I haven’t ordered anything so I’m not even sure about whether or not I should open it since I don’t want to be charged for something I didn’t order. Can a customer support rep please tell me what this is and how I can return it?

Visitor

 • 

1 Message

3 years ago

I have just received notification from UPS & Comcast that package is on the way. I did not order anything. I have read many complaints about it.  This appears to be a fraud by Comcast to make people sign up for additional services. I will report it to the better business bureau & attorney's general office.

forum icon

New to the Community?

Start Here