Skip to main content

    Support

    Offers

U
user_71a557
1st Topic

Visitor

 • 

1 Message

Monday, December 6th, 2021 4:37 PM

Closed

My Wi-Fi suddenly says (privacy warning)

Our Wi-Fi has never said this before….and now suddenly today it says privacy warning under our Wi-Fi name in setting on our phone?

Question

 • 

Updated 

3 years ago

2.7K

3

0

XfinityMarcos

Official Employee

 • 

2.4K Messages

3 years ago

@user_71a557 I would be pretty alarmed to see that message if I was connecting to my home network also, so I totally get where you're coming from. I want to make sure we're on the same page, are all of your devices getting this same message or just one? 

0

0

user_03844f

Visitor

 • 

1 Message

3 years ago

Getting the same message on my Apple Ipad. What was the response.

3

0

CCMorgan

Gold Problem Solver

 • 

3.3K Messages

Hi, user_03844f. Thanks for taking the time to visit us here in the Community for support. We'd like to help! Do you lease a modem from us?

I no longer work for Comcast

3 years ago

0

user_311047

Visitor

 • 

2 Messages

We have the same notice on our iPhones.  I cannot find any solution to this. Has anyone received a helpful communication from xfinity? 

WE have an xfinity modem.

3 years ago

0

XfinityArmand

Official Employee

 • 

2.1K Messages

Hi there @user_311047!  Thank you so much for taking the time to reach out to Xfinity here on Facebook.  We are so glad to hear from you and want to assist in any way that we can to get you some answers.  Can you tell me if this is happening to all devices connected to your home network or just one?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

JGIjr

New Poster

 • 

2 Messages

3 years ago

Seeing this on my mobile devices now too. We lease a modem from Xfinity

1

0

CCAaron1

Problem Solver

 • 

954 Messages

Hello @JGljr. I am sorry to hear you are having internet issues and I would love to help. Please send me a direct message with your first and last name, along with your complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.   

Here are detailed steps to direct message us:  

  • Click "Sign In" if necessary 
  • Click the direct message icon
  • Click the "New message" (pencil and paper) icon 
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
  • Type your message in the text area near the bottom of the window 
  • Press Enter to send your message 

I no longer work for Comcast.

3 years ago

0

forum icon

New to the Community?

Start Here