Visitor
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1 Message
My prepaid WiFi NOW service has been down for a weeek
Please help me!! My prepaid WiFi on [Edited: Personal Information] has been down for a week pls help me need to speak to an agent
Visitor
•
1 Message
Please help me!! My prepaid WiFi on [Edited: Personal Information] has been down for a week pls help me need to speak to an agent
XfinityAldrik
Official Employee
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2.8K Messages
3 hours ago
Good evening @user_zv15fu! Being without your NOW Internet service for a week would definitely be frustrating.
Have you already reached out to the NOW support team regarding this issue? If so, were you provided a ticket number or any updates?
When you check the Xfinity app or online status center, does it show a service interruption affecting your area?
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