U

Saturday, November 23rd, 2024 1:09 PM

My phone has no service

Can you help?

 Me. My phone has had no service since yesterday in the night and my daughter

 Is ill with cancer and I wasn't able to get ahold of her doctors due to that my phone said it did not have any service.

Official Employee

 • 

1.8K Messages

6 months ago

Hey @user_vq0gt2, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity phone. I would be more than happy to offer my assistance looking into this further for you.

 

Are you experiencing issues with the Xfinity Voice landline services or our amazing Xfinity Mobile services? What phone or device are you using and do you get any error codes or messages that populate that can help us troubleshoot? 

 

Please provide as much detail as possible as it will help us provide better support on the issue and how we can help resolve your issue. We hope to hear from you soon.

Visitor

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1 Message

12 hours ago

My phone service is out need help restoring it please god 🙌 u 🙏 

Official Employee

 • 

1.5K Messages

user_6rwxl9 thank you for using the Xfinity Community Forums page to reach out today. i understand that you are experiencing phone service concerns currently, and I would like to assist you with restoring service. How long ago did your service stop working?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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