Visitor

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1 Message

Friday, April 17th, 2026 9:23 PM

My Phone Does Not Receive Or Make A Call [Edited]

I want to know why my cell phone does not receive and make a calls since 10 am today.

Thank you [Edited: All Caps]

[Edited: "Personal Information"]

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Official Employee

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1.1K Messages

23 days ago

Hello @user_iqm7wg, I know how essential it is to stay connected, and I want to help you get this resolved as quickly as possible! 

 

Here are a few quick steps you can try right now to get back online:
  • Perform a Power Cycle: Turn your phone completely off for 30 seconds and then back on. This often forces the device to reconnect to the nearest tower.
  • Check Airplane Mode: Ensure that Airplane Mode hasn't been accidentally toggled on in your settings.
  • Reset Network Settings: This is a common fix for connection glitches. Go to Settings > System > Reset options > Reset Mobile Network Settings. Note: This will clear saved Wi-Fi passwords.
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