My internet service just increased from $64.98 to $93.98.
I only have Internet service and believe that this is an unreasonable increase!
I am a senior and can not afford this!
I’ve called Xfinity support and the only thing they can do is offer me another bundled package. I do not want this. My bill says that I have FAST internet. I only want Internet with 200Mb download speed. Please let me know if you can help!
1 year ago
Thank you for taking the time to reach out to our community @user_5708ec. We will be glad to take a look at this in more detail and see if we can find a new promotion that will fit your needs. To get started, please use the chat icon in the upper right to enter Direct Messaging. From there, go ahead and compose a new message to "Xfinity Support" and send us a message with your name and address.
To send a direct message [private message]:
1 year ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.