My Internet drops several times a week.

Hello and thank you, @user_wyqo5i for reaching out on our Xfinity Community forums!  It can definitely be a frustrating experience when your internet has reliability issues, but we want to ensure you get the services you expect! 😀

May we suggest you use either the Xfinity Assistant or Xfinity App to troubleshoot? 

You can take a look at this helpful guide to get started: https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting.

By running through the troubleshooting steps you can directly access many of the same tools we would use to diagnose and resolve connectivity issues, up to and including scheduling a technician visit if needed. 

If you have any difficulties with the above tools, please let us know and we'd be happy to assist further! ❤️