Visitor

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1 Message

Friday, July 24th, 2026 5:48 PM

My incentive not working

Hey, my incentive activation code isn't working. How can I get another. The card isn't expire yet.

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Selected Oldest First

Expert

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119.5K Messages

1 hour ago

The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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4.2K Messages

52 minutes ago

Hey there, @Kylon126, thanks for reaching out through Xfinity Forums regarding your incentive activation. Have you tried looking up the details through our incentive tracker or reaching out to the incentive tracker team directly through their website, https://www.xfinityincentivetracker.com/track? 

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