Visitor
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7 Messages
my email inbox disappeared
It has been over a week since my inbox disappeared. I have spent close to 8 hours on the phone with customer service and no progress has been made. I was told yet again that I would get a call back today, and have not received a call. My inbox wasn't deleted and recovery efforts have made no progress. My inbox won't connect to the comcast server. This has been an issue on every device on every browser, on the comcast page and with outside apps, for over a week. What can I do to reconnect to the server?
XfinityMartyR
Official Employee
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2.4K Messages
2 months ago
1
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user_128ef4
Visitor
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7 Messages
2 months ago
I have been receiving this error message for going on 9days
4
Again
Expert
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32.1K Messages
2 months ago
It may be time to get our heavy hitter, @XfinityAlex , in to see what is going on.
1
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user_128ef4
Visitor
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7 Messages
2 months ago
weeks later... my inbox returned. I have transitioned out of using Comcast email and will not be coming back. I recommend others use a different site for their main email so they don't have to deal with bad customer service or magically appearing/disappearing emails.
2
0