The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hello @user_bt29an, and thank you for reaching out here on our Xfinity Community forums. We’d be happy to help!
Without giving out any personal details, could you clarify which device you’re waiting to receive?
Please let us know what type of device or equipment you ordered, when the order was placed, and whether it was supposed to be shipped to you or picked up at a store.
Those details will help us better understand what’s happening and determine the right next steps.
(Thank's for brining this to our attention in the correct forum @EG!)
EG
Expert
•
122.4K Messages
4 hours ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityCliff
Official Employee
•
784 Messages
3 hours ago
Hello @user_bt29an, and thank you for reaching out here on our Xfinity Community forums. We’d be happy to help!
Without giving out any personal details, could you clarify which device you’re waiting to receive?
Please let us know what type of device or equipment you ordered, when the order was placed, and whether it was supposed to be shipped to you or picked up at a store.
Those details will help us better understand what’s happening and determine the right next steps.
(Thank's for brining this to our attention in the correct forum @EG!)
0