Hi @user_ch6oae. Thank you for visiting our official Xfinity Forums Community support page. Have you made any recent account changes? When accessing the Xfinity App or web portal, you can access your most recent Xfinity billing statement which will go over any charges, credits, prorated charges/credits and more. Steps on how to view your bill can be found by visiting our 'How to view your Xfinity bill online' support page. What are you seeing your most recent Xfinity billing statement and has any payment been recently submitted?
XfinityDemitrius
Official Employee
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2.8K Messages
9 hours ago
Hi @user_ch6oae. Thank you for visiting our official Xfinity Forums Community support page. Have you made any recent account changes? When accessing the Xfinity App or web portal, you can access your most recent Xfinity billing statement which will go over any charges, credits, prorated charges/credits and more. Steps on how to view your bill can be found by visiting our 'How to view your Xfinity bill online' support page. What are you seeing your most recent Xfinity billing statement and has any payment been recently submitted?
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