Hey @user_h1shvw, Thank you for visiting our official Xfinity Forums Community support page. We can certainly help walk you through your Xfinity billing statement to see what charges are present and where the increase may be coming from.
Have you had a chance to visit your Xfinity billing statement and compare your charges, review the notes, and look over the current services as @Again suggested? If you need help pulling up the PDF billing statements, recommend visiting our 'How to view your Xfinity bill online' and 'View your Xfinity billing statement history' support pages.
I am sure with a quick review and comparison of the billing statements, you will discover the additional increase. If you need additional help, please let us know. We are always happy to help.
Again
Expert
•
34.9K Messages
14 hours ago
@user_h1shvw
Have you looked on your billing statement to see why? Check out the notes from last month and you'll find your answer.
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XfinityDemitrius
Official Employee
•
3K Messages
14 hours ago
Hey @user_h1shvw, Thank you for visiting our official Xfinity Forums Community support page. We can certainly help walk you through your Xfinity billing statement to see what charges are present and where the increase may be coming from.
Have you had a chance to visit your Xfinity billing statement and compare your charges, review the notes, and look over the current services as @Again suggested? If you need help pulling up the PDF billing statements, recommend visiting our 'How to view your Xfinity bill online' and 'View your Xfinity billing statement history' support pages.
I am sure with a quick review and comparison of the billing statements, you will discover the additional increase. If you need additional help, please let us know. We are always happy to help.
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