Visitor
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1 Message
My account should say zero never hooked it up
Internet i never hooked this internet up never used it i talked to a representative last week she told and looked it up and said my account would be zero i will not may for something i never used turned box in today 10/28/25
EG
Expert
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114.2K Messages
7 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeniece
Official Employee
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3.5K Messages
7 hours ago
Hey there, @user_xwc3i3, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to ensure your billing details are correct. Can you please send us a Direct Message with your full name and your full address?
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