Visitor

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1 Message

Saturday, February 28th, 2026 4:19 PM

Moving

I need to know if I can activate service to [Edited: "Personal Information"]

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Official Employee

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681 Messages

8 hours ago

Good mornign @user_lon4b8, and thanks for posting your question to the Xfinity forums, I hope this message finds you well. We would be more then happy to see if you are eligible for services. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it

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