Moving Service

Hey there, @user_3eweao, thanks for reaching out through Xfinity Forums regarding your move. I would be happy to help with getting your move set up to your new address. We are so excited to move with you and want to make it as easy as possible. Can you please send us a direct message with your full name, your current full address, and where you are moving to?

How to Send Us a Direct Message:

1. Click “Sign In” if necessary.
2. Click the “Direct Messaging” icon.
3. Click the “Start new conversation” (pencil and paper) icon.
4. In the “To:” line, type “Xfinity Support.”
5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
6. An “Xfinity Support” graphic will replace the “To:” line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.

You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.