Moving existing line to new utility pole.

I am working on a new construction in Norcross Georgia.

There is a pole in my driveway that needs to be relocated. The power company has moved their wires.

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Responses

MNtundraRET

Gold Problem Solver

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5.9K Messages

2 years ago

I moved your post to the correct forum for help with your problem.

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XfinityRaul

Official Employee

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1.6K Messages

2 years ago

Hello, @davidb80. Thank you for making us aware of your utility pole concern via Forums. I'm glad to hear your local utility company was able to remove the cables but it will be their responsibility to relocate the pole as well. We don't work on removing/relocating utility poles. Please let me know if there's anything else I can help you with today.

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D

davidb80

Visitor

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2 Messages

2 years ago

Good evening -

We do not have problem removing the utility post. The problem is that comcast still has their cable on the pole that still need to be removed.

Attached are some picture of the pole and site.

Thanks

1

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CCDaniel

Problem Solver

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606 Messages

Thank you for the pictures and ad clarification. I'd like to assit you with getting this taken care of. Can you send us a direct message.

To send a direct message:

Click "Sign In" if necessary

• Click the "Direct messaging" icon near the top right of the page

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

I no longer work for Comcast.

2 years ago

0

Customer Service

davidb80

Moving existing line to new utility pole.

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