Visitor

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2 Messages

Thursday, February 26th, 2026 8:02 PM

Movies TV network gone?

Suddenly this morning the Movies TV network is gone. Why? It’s bad enough I pay so much for my tier and don’t get TCM, now this channel is gone?

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Official Employee

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2.4K Messages

25 days ago

 

user_cocmcd, Hello there. Thanks for reaching out to Xfinity Support. The TCM Network should be a part of More Sports & Entertainment. Do you have that channel tier? If you aren't sure, we can take a look and see.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Visitor

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2 Messages

@XfinityAngie​ not looking for TCM. We had MOVIES TV NETWORK and as of this morning it has disappeared. It’s supposed to be on 1184 but there’s some different channel on there.

Official Employee

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2.5K Messages

Thank you for the clarification @user_cocmcd! In cases like this, a channel may be removed, relocated, or replaced due to programming changes or updates made by the network provider. I can take a look at your specific lineup to see whether Movies! TV Network has been moved, is no longer included in your area, or having technical issues.


When you’re ready, please send us a direct message with your full name and full address. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

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2 Messages

24 days ago

I am so disappointed by not finding  Movies! on Comcast!

5 Messages

23 days ago

What happened to the Movies! Channel 1184? Why has it been removed?  Please bring it back, It is one of the favorites! Will it be available on Xfinity again soon. I may have to consider alternatives if not. Real bummer! 

Official Employee

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3.2K Messages

 

user_9fua4h The network may have changed names, moved to a different channel, or ended it's agreement with us which allows us to provide the network. I would be happy to review what the current situation is for you. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" If necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person".

Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

5 Messages

Sadly I tried that… Doesn’t work… I simply want to request that….Movies! Channel 1184 (or whatever channel it’s on now)… an over the air broadcast… Be brought back to our basic viewing channels. It’s one of the best!  Where has it gone? Why can’t we have it back if it’s an over the air broadcast?  
Thank you

Official Employee

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3.8K Messages

We would be happy to take a look at your account to see if it was removed in your area or moved to a new channel lineup. Can you please send us a Direct Message so we can take a look at your account?

 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Official Employee

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2.3K Messages

@user_9fua4h Thank you for working with our team through direct message! We appreciate you giving us the opportunity to review your channel lineup and help with a better rate and new subscriptions at no additional cost! Thank you for choosing Xfinity💜

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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