Visitor

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2 Messages

Tuesday, August 5th, 2025 9:42 PM

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Movie rental wont plays says buy

Movie rental wont plays says buy

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Visitor

 • 

2 Messages

8 months ago

You rent movie but wont plays now you want me to buy for much more money

Official Employee

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2.6K Messages

8 months ago

Hi @user_caqmvj. Thank you for visiting our official Xfinity Forums Community support page. I am sorry to hear you may be experiencing issues with the Xfinity OnDemand rental purchase feature. What movie did you recently order, did you receive a confirmation email on the order, and what date was the movie rented? We hope to hear from you soon. 

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