2 Messages
Move Utility Box
Hi, I have a property in Jacksonville and I have a green utility box in my easement that I would like to get moved. Please let me know how I go about doing this.
2 Messages
Hi, I have a property in Jacksonville and I have a green utility box in my easement that I would like to get moved. Please let me know how I go about doing this.
Again
Expert
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33.5K Messages
2 years ago
@gordoncurry
Is there a reason you need it moved?
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XfinityVianney
Official Employee
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2.4K Messages
2 years ago
Hi, @gordonc. Thank you for reaching out and taking the time to create a new post. I understand you are looking to submit a request for the pedestal/utility box to be relocated within your property. That is something we can certainly help request. The local team will likely need to review the ticket and go over what is possible in your area. As @Again asked above, it does help to provide us a reason as well. We have accommodated some requests due to construction, landscape installations, or parking pads for example. However, the local team will make the determination after some research. I see you've already sent a direct message and I will follow up there.
With that said, I wanted to provide a quick reminder that sending an unsolicited direct message does violate the Xfinity Forum Guidelines. We request that community members please make a post and await our reply. Many times, you'll get quick answers from other community members or experts as we get to your post. Once we review your post, we'll follow up in public with more guidance or formally request a direct message. Thank you for understanding.
(edited)
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