1 Message
Move Underground Cable
The main sewer line to my house was damaged by a buried cable. The cable needs to be moved in order to have the sewer line repaired. I need help contacting the appropriate department that can help me with this urgent matter.
XfinityMarcos
Official Employee
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2.4K Messages
1 year ago
Hello @user_yf601s, yikes, that sounds like it's no fun to deal with, so I'm sorry you're having to get this figured out. I'm sure that's not how you wanted the week to go. I can definitely help you out and make sure we get the ball rolling towards a resolution. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? As a friendly reminder, in the future, please create your own post to get assistance from our team. Thread jacking is a violation of our Forum Guidelines.
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