Move Green Pedestal Post

@user_wsus2k Thank you for reaching out today, we would love to help with your new construction and help set up service in the future as well.  At this time we would need to check the ticket number directly to see where the process is currently at. Typically, we would set up an appointment first to check if the box can be moved. Once our technicians determine if this is possible we would continue from there. Can you please send us a direct message with your full name, address and ticket number please. 

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

@user_wsus2k, we want to thank you for reaching out on the Community Forum for support with the pedestal issue. We are glad we were able to help determine what company actually owns it, so you could get help with it. Take care!