Visitor
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1 Message
Modem TG4482A
I woke up to find my modem that I've had for about a year with the fan running on high. I unplugged it. I've been having issues with the modem, having to unplug it because the internet connection has been dropped and when streaming something on TV, it will suddenly go into buffering and it takes a while for it to start again. What do I do?
MNtundraRET
Gold Problem Solver
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5.9K Messages
5 years ago
Moved to Customer Service forum for help.
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CCAbbie
Problem Solver
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1.4K Messages
5 years ago
@user_500727 Hello and thank you for taking the time to reach out. I would like to look into this and check your modem health.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
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