U

Visitor

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1 Message

Wednesday, May 21st, 2025 3:28 PM

Mobile

I am no longer a customer and i keep getting money tsken from my account

Official Employee

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2.2K Messages

2 days ago

 

user_p1x6w7 Hello! Thanks for taking the time to write our Xfinity Support Team over our Forums. You came to the right place for help and our team is here to see what is going on with you being charged after the account was closed out. To get started can you send us a DM with your full name and service address?
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

 

(edited)

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