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user_64nupg
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Thursday, October 24th, 2024 11:46 PM

Missing WiFi Boost Pods

I am writing to inquire about the Wi-Fi Boost Pods that were supposed to be included with my internet plan. I received the modem, but the pods were not included in the package. Please look into this matter and ensure that I receive the missing pods as soon as possible.

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21 days ago

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XfinityJorge

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1.7K Messages

21 days ago

 

user_64nupg Hey there! Thanks for using our Forums to contact us and we are sorry to hear about the incomplete order you received. Please send us a DM so we can immediatly look into this to get those sent out. Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

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